Welcome to Prokard

We look forward to offering you a stay experience unlike any other!

Exceptional rewards and benefits, fantastic savings and discounts, the greatest convenience, VIP privileges – all this and more is what you can now expect as a member of our Prokard Rewards Programme! Because that's what this programme is all about, giving back to our valued members and GUESTs and ensuring that every stay – at any single one of our Protea properties – is an unforgettable experience.

We can't wait to welcome you – be it for business or pleasure, a quick getaway or a long, well-deserved break – and we truly hope you enjoy making the very most of all your exciting rewards.

Have a question? Check out our FAQ page here: Frequently Asked Questions



The Prokard Rewards Programme has so much to offer! From fantastic savings, like earning up to 10% accommodation spend back in Prokard Rands (which are just like cash!) to exclusive discounts and special offers.

Plus, with so many members-only privileges, you'll feel like a VIP!

Linger a little longer thanks to early check-in and late check-out benefits and enjoy a complimentary room upgrade at absolutely no extra cost!

Of course, there's much more to enjoy too – and we look forward to offering you your very best a stay experience!

View the Bronze Membership Benefits here!
View the Avios Benefits here!

Benefit Prokard Silver
Discount on best available rates Up to 10% Up to 10%
Discount on specials advertised Up to 5% Up to 5%
Complimentary room upgrades YES YES
VIP privileges: early check-in, late check-out YES YES
Spend Prokard Rands on hotel services YES YES
Earn Prokard Rands 5% 10%
Up to R10 000 free accomodation vouchers NO YES
Exclusive dining discounts NO YES

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Fine Dining

Enjoy fine dining with a side of scrumptious savings

Whether you've got something special to celebrate or just want a really good night with some really great food – you'll find that our Protea Hotels and African Pride Hotels offer a whole host of amazing restaurants to suit every taste!

From buffets and a la carte, to themed menus and gourmet burgers with out of this world-milkshakes, your tastebuds will be tantalised with every bite! Plus, when it comes to the bill, for Gold Prokard members it's even better than dessert...

Because Gold members are entitled to some truly scrumptious savings, they enjoy great discounts whenever they eat at participating Protea Hotel restaurants – even if they're not staying at the hotel! When dining alone, they'll get 25% off and when it's just two at the table, they'll get up to 50% off the food bill.

Having a Gold Prokard means you eat for free when dining with others – and you can always look forward to great savings whenever you dine out!

Click here for our Exclusive Restaurant Guide.




Prokidz (Protea Kidz) is Protea Hotels' family programme aimed at ensuring that the whole family is entertained, well-looked after and has fun during your well-deserved break! We believe that happy children ensure relaxed parents.

Relaxed parents have a far more enjoyable holiday and that is our goal - your ultimate enjoyment! Your children stay for free and have breakfast ABSOLUTELY FREE!

To make your stay and your families even more unforgettable and truly affordable - children aged 12 years and under, sharing with adults, stay free and have free breakfast.*

Read more


As a Prokard Rewards Programme member, just one of the many exceptional benefits you enjoy is great discounts and savings – and not only when you're staying at one of our Protea or African Pride Hotels! So, when you're travelling (and need to hit the road), you'll enjoy exclusive preferential rates when you hire a rental car through Bidvest Car Rental.

Protea Hotels is proud to have Kulula.com on board as a preferred partner. You can now book your your complete holiday package in one step! These packages include your accommodation at a Protea Hotel and your flight with Kulula Air. To find out more about these amazing deals, check it out on KULULA. Kulula is also affiliated with our very own Loyalty Club, PROKARD, and offers a 5% discount off your package - to find out more, check it out here!

Prokard and Avios – bringing you travel rewards.
Don’t forget, you can now collect 1 Avios for every R10 spent on accommodation. And you can also exchange Prokard Rands for Avios, at a rate of 2 Avios for every 1 Prokard Rand, provided it’s in a multiple of 500 Prokard Rands.
Click here for more information:Avios

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0861 11 9000 Intl: +27 21 430 5300
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